National Cord Blood Network (NCBN) – Privacy Policy

The National Cord Blood Network (NCBN) is committed to respecting and protecting your privacy. Our website and services are designed with transparency and trust in mind. This Privacy Policy explains how we use, process, and disclose and the personal information we collect throughhttps://www.cordbloodnetwork.org/ and any other websites, applications, or services that link to this Privacy Policy (collectively, the "Site"), and our practices for using, maintaining, protecting, and disclosing that information.

1. Awareness

We provide this Privacy Policy to explain our practices and the choices you can make about the information we collect. A link to this Privacy Policy is available on our homepage and at the bottom of all website pages.

2. Personal Information We Collect

We collect personal information (which is information related to an identified or identifiable individual) when you interact with the Site, including if you voluntarily submit it. This may occur when you:

• Register as a network member or partner
• Sign up for our events, newsletters, or updates
• Submit research, publications, or requests for materials
• Apply for membership or partnership
• Access member-only resources and videos

The personal information we may collect includes:

• Contact information, such as name, address, phone number, email
• Organizational or professional affiliation
• Account information such as Login credentials (for member portal access) and other information used for account security purposes, as well as other information associated with your account such as age, gender, picture, and preferences.
• Payment details if you make a financial contribution, event registration, or membership fee payment
• Internet activity, such as IP address, device ID, browsing and search history, usage data regarding your interaction with the Site and ads, mobile networks, browser types, operating system details, referring URLs, length of visits, traffic data, your time zone, mouse movement and clicks, scrolls, and/or pages viewed

All payments are processed securely through third-party, PCI-compliant payment processors. NCBN does not store your credit card information.

3. Cookies and Tracking Technologies

We, and our vendors may use cookies, web beacons, tracking pixels, and other similar technologies to collect information when you interact with the Site, such as internet activity information. These technologies help the Site store your preferences and settings, enable you to use Site functionalities and features such the members only section and to process donations, help us analyze how the Site performs, combat fraud, and are used for targeted advertising purposes.

Technologies we use may include, but are not limited to:

• Google Analytics: We use Google Analytics, for which we implement Google advertising features such as dynamic remarketing, interest-based advertising, audience targeting, behavioral reporting, demographics and interests reporting, user segment analysis, device reporting, display advertising, video ads reporting, and impression reporting. See here for more information on how Google Analytics uses the data it collects. You may opt-out of Google Analytics or adjust your Google advertising settings.

To opt-out of interest-based advertising from companies that participate in the Digital Advertising Alliance or Network Advertising Initiative opt-out programs, please use their respective opt out tools. You may be able to manage certain of these technologies by adjusting your browser or device settings. Note that the Site does not respond to browser Do-Not-Track signals. For any choices you make regarding these technologies, you will have to exercise these choices per website, application, browser, or device. We are not responsible for the opt out or settings tools provided by third parties, including their functionality.

4. How We Use and Disclose Your Personal Information

We collect, use, and disclose personal information to:

• Deliver requested information, services, and event updates in response to your requests
• Process payments and complete any transactions in connection with your donations, memberships, or partnerships
• Provide secure member-only access to publications and videos
• Communicate with you including to provide news, research, and organizational updates
• Maintain and improve the Site and our services, including the functionality and to tailor content
• Conduct internal analyses, such as surveys, studies, market research, monitoring or analyzing trends, usage and activities
• Detect and prevent fraud, enforce our legal rights, comply with certain obligations under applicable laws, regulations, and legal processes, as well as establish or exercise our legal rights, for fraud or crime-prevention purposes, or for the protection of the rights, property, or safety of our organization or third parties.

Additionally, we may disclose personal information as part of a prospective or actual corporate transaction or proceeding such as a merger, financing, acquisition, bankruptcy, dissolution, or at transfer, divestiture, or sale of all or a portion of our business or assets.

We will only use your personal information for the purposes stated, unless otherwise required by law.

5. Third Party Links

The Site may contain links to other online services as well as interactive features provided by third parties that are not maintained or controlled by us. For example, we may embed features that allow you to share Site content on your social media profile or page. We have no control over and are not responsible for services provided by third parties and this Privacy Policy does not apply to online services not controlled or maintained by us.

6. Your Choices

If you have a registered account on the Site, you may update certain personal information within your account settings.

To opt out of marketing emails, you may use the opt out method described in those marketing emails. You may not be able to opt out of receiving certain messages from us, such as transactional communications or legal notices.

7. Data Security

NCBN uses reasonable physical, electronic, and administrative safeguards designed to protect your personal information, including industry-standard encryption for data transmitted online. However, no website, mobile application, system, electronic storage, or online service is completely secure, and we cannot guarantee the security of your personal information transmitted to, through, using, or in connection with the Site.

8. Children's Privacy

NCBN does not knowingly collect personal information from children under 13. If you believe a child under 13 has submitted information, please contact us so we may delete it.

9. International Users

Our website and services are operated in the United States. By using the Site from outside the U.S., you consent to your information being transferred and processed in the U.S. under this Privacy Policy.

10. Updates to This Policy

We may update this Privacy Policy from time to time. We will indicate any changes by revising the "Last Updated" date at the top of the Privacy Policy. Any changes are effective when we post the revised Privacy Policy on the Site. Continuing to use our Site after updates signifies acceptance of the revised policy.

11. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy, please contact us: